How to Say “No” Without Burning Bridges (Client Scripts)
We all want to be helpful. But “yes” to everything means burnout fast. Boundaries = freedom.
Here are 3 scripts to say no — without damaging relationships:
1. Saying No to a New Project
“Thanks so much for thinking of me. I’m fully booked this month and want to give each client my best. If anything changes, I’ll let you know!”
2. Saying No to a Last-Minute Request
“Hey! I’d love to help, but this falls outside of the current scope and turnaround. I can prioritize it next week for [X fee], if that works.”
3. Saying No to the Wrong Fit
“Appreciate you reaching out. Based on your goals, I might not be the best fit — but here are 2 people I’d recommend.”
Use a Notion page to store & reuse scripts like these. Saves brain cycles and keeps tone professional.